Home → EstiMate Version 1 → Error Messages & Behavioral Problems → Why cant I email an estimate?
Most likely it is due to no email program being designated by Windows as the default email application. EstiMate is designed to pull up whatever email software Windows has designated in the internet icon, hence if there is none designated EstiMate will not pull up any application.
In most versions of Windows you can click Start > Settings > Control Panel > Internet Options > Programs. Under the email heading, use the dropdown box to select the email program of your choice then click apply and Ok.
If you've checked to make sure you have the e-mail client you want to use seletcted as the default in Windows, but you are still unable to e-mail a quote out of EstiMate then you may be missing an important entry in the Windows Registry.
**The following instructions may require you to make changes to the Windows registry. You should always use caution when editing the registry and never make changes other then those outlined in the instructions. User assumes all risk**
This procedure is to check and see if you have the use of MAPI (Messaging Application Programming Interface) enabled, and if not, how to enable it.
1. Open the Windows registry. Start > Run > type "regedit" w/o the quotes.
2. On the left click the "+" next to My Computer > HKEY_LOCAL_MACHINE > Software > Microsoft, and then click on the folder called Windows Messaging Subsystem.
3. After you've clicked on the Windows Messaging Subsystem folder look at the right side of the screen for an entry called MAPI. If you do not see an entry just called MAPI then this is most likely why you can not e-mail out of EstiMate.
4. If MAPI is not there, click Edit > New > String Value. When the new string appears on the right side of the screen type in the name MAPI. Next double click on this string and change the value to 1, and click OK.
5. Close the registry editor.
That's it. With this necessary string now in place you should be able to e-mail out of EstiMate.